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What Our Customers Say About Us

Home Owner

Thank you so much for sorting out this problem so efficiently for us. And I'm very grateful to you for your flexibility. Thanks also for the paperwork; exactly what i needed and I've already forwarded it to the purchasers. I can only say it has been a real pleasure dealing with someone who demonstrates such expert knowledge, a professional approach and practical flexibility. And such a contrast to some of the other 'professionals' I've been dealing with lately, who seem to generate problems not deliver solutions!! I have strongly recommended you to all involved so far, and will continue to do so. We have been plagued with mice for years at the cottage, and I'll suggest the purchaser gets in touch with you with a view to eradicating them, and more importantly, tracking down their point(s) of entry.

Thanks again. Simon.

Home Owner

An Efficient and Friendly Service for Pest Extermination (Hornets)

A Brown

Home Owner

Prompt service was offered, Mr Smith explained everything he did, and was very polite and did a very good job.

Amanda D

UK’s Leading Festival and Event Promoter

Grahame and Forest of Dean Pest Control have been selected as our preferred Pest Control Company for our Festival Events. The reasons for this are the very efficient and speedy pest control service, also the extensive and helpful information, fact sheets, safety data sheets and variety of natural pest control solutions. Everything was explained clearly and proved very helpful for Health and Safety. Grahame has always responded with speed and addressed emergency call outs professionally and with speed and effective results.

Amy Slater. Festival Republic

Food Manufacturer and Possessor

From Day 1 Graham has been knowledgeable, reliable and helpful in restoring Pest Control at Terrell’s to the necessary modern standard. This assistance has covered both the existing factory and surrounds and the new purpose built factory we are commissioning at present.

David Matthews CSci BSc FIFST

Food Packing Manufacturer

I am delighted with the progression of Pest Management on site and indeed have recently had a third party AIB hygiene audit where the site achieved the highest pest management score ever. Our level of improvement was significant. Graham has managed to inspire his team, showing personal dedication and enthusiasm, which has delivered the results to maintain the contract and improve the service and relationship between the two businesses.

Yours Faithfully Peter M

Consultant Environmental Health Officer

Whilst working as a Consultant for a company in South Wales, I decided to use the services of Forest of Dean Pest Control. I contacted the Head Office and was both pleased and surprised at the speedy response and subsequent meeting with Graham Smith to discuss the requirements of the company. After signing the agreement and up-grading to their pest Control Service, I admit I was wary of the service that I would receive and can honestly say that Graham and his team have been professional and extremely helpful at all times. I am more than happy with the service provided, any problems or queries that I have are dealt with immediately. By dealing with issues directly Graham has provided the personal touch, which is usually lost within larger organizations. Graham is an asset to the Company and as a result my perception of the Company has completely changed, to the point whereby Forest of Dean is now recommended to all premises that I visit.

Consultant Environmental Health Officer

Andrea A

Large Hotel in Gloucestershire

Just wanted to drop a quick line to express our gratitude to you for the outstanding service we have received. As you are aware we had to terminate our previous pest control contract with a rival firm due to the appalling service we had. This had left us with an intolerable situation where we were almost at risk of being overrun by mice and rats.This would ultimately have affected the running of the Hotel to a disastrous degree. Within 2 weeks your staff had the situation under control and it is very rare that we now see any evidence of pests. To achieve this result your staff were on site almost every other day for the 2 weeks and they would call in as soon as we rang you. I would appreciate if you could pass our thanks on to all involved.

Gary H

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